Question 1

What makes Kaffeezentrale coffee special?

Accepted Answer

Our coffees come from selected roasters in Italy, Switzerland and Europe. We only offer you what we would drink ourselves every day - fresh, high-quality and full of character.

Question 2

How do I find the right coffee for my preparation?

Accepted Answer

You can filter by preparation method: portafilter, fully automatic, Bialetti, French press or E.S.E. pods. Our team will also be happy to help you personally.

Question 3

How quickly will my order be delivered?

Accepted Answer

Orders placed by 3 p.m. are usually dispatched on the same day. Delivery within Switzerland usually takes 1-2 working days.

Question 4

From when is shipping free?

Accepted Answer

From an order value of CHF 90, we deliver free of shipping costs. Or you can collect bonus points and receive free shipping with 1000 points.

Question 5

How does the bonus point system work?

Accepted Answer

You will receive bonus points for every order. You can redeem them on your next order - for discounts or free shipping.

Question 6

Can I take out a coffee subscription?

Accepted Answer

Yes, with the coffee subscription you get your favourite varieties delivered regularly. You can pause, adjust or cancel the subscription at any time.

Question 7

Do you also offer sustainable or fair trade coffee?

Accepted Answer

Yes, many of our coffees are certified organic or fair trade. You can filter specifically for sustainable options.

Question 8

Which coffee machines do you recommend for beginners?

Accepted Answer

For beginners, we recommend simple portafilters such as Ascaso Basic or E.S.E. machines. You will receive a free introduction to each machine at our premises in Uster.

Question 9

What accessories do I need as a home barista?

Accepted Answer

A good tamper, a milk jug, a scale and possibly a shot glass are essential. We have everything you need for perfect espresso.

Question 10

How fresh is your coffee?

Accepted Answer

Our coffees are freshly roasted several times a week and sent directly to you - so you get maximum flavour and freshness.

Question 11

Can I visit you on site?

Accepted Answer

Yes, we look forward to your visit on Monday to Thursday, 14:00 to 17:00, in our coffee shop in Uster. Here you can smell coffees, look at machines and get advice.

Question 12

How safe is shopping at Kaffeezentrale?

Accepted Answer

Your data is safe with us. We use encrypted connections and trustworthy payment methods such as TWINT, credit card or invoice.

Question 13

Do you offer gifts or tasting packages?

Accepted Answer

Yes, we have various tasting packages and gift ideas - from espresso sets to chocolate and amaretti.

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Coffee machines bundles

Bean tasting sets

Tasting sets pads

Tasting sets capsules

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Benefit now

Coffee machines bundles

Bean tasting sets

Tasting sets pads

Tasting sets capsules

More topics

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